GDPR

Privacy Policy processed by Media Leaders s.r.o.

Administrator:

The company Media Leaders sro ., with its registered office at Dlhá 2039/4, 974 05 Banská Bystrica, Slovakia Company ID: 46406999, VAT ID: SK2023368787, registered in the Commercial Register of the District Court Banská Bystrica, Section: Sro, file no.: 21083/S, acting as managing director Ing. Mário Bruchánik, MBA (hereinafter referred to as "Media Leaders sro")

 

Contact details: email: info@cool-mania.eu, phone: +421 917 064 424

 

The processing of personal data is carried out in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the "Regulation") and Act No. 18/2018 Coll. on the protection of personal data and on the amendment of certain acts (hereinafter referred to as the "Act on the Protection of Personal Data").

 

1. Concepts

 

1.1. Data Subject: This document regulates information, notices and procedures related to the processing of personal data and the exercise of rights of natural persons as consumers, natural persons in the capacity of business partners of the administrator, natural persons in the capacity of statutory bodies of business partners of the administrator and natural persons in the capacity of employees of a business partner of the administrator to whom the personal data relates (hereinafter referred to as "you" or "customer").

1.2. Business partner: For the purposes of this document, a business partner is any self-employed person or legal entity with whom the controller has entered into a legal relationship on the basis of which personal data is processed, or with whom the controller is negotiating to enter into this legal relationship (hereinafter referred to as "business partner").

1.3. Personal data: Personal data is any data relating to a living natural person by which that person can be directly or indirectly identified, such as name and surname, permanent address, gender, age, date of birth, birth number, identification number, personal status, photo, video, audio, email address, telephone number, IP address, cookies, VAT number, ID card number, driver's license number, passport number, education, income from employment, cultural profile, etc. (hereinafter referred to as "data" or "information").

1.4. Special categories of personal data: this category includes personal data revealing racial or ethnic origin, political opinions, religion or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, and data concerning health or the sex life or sexual orientation of a natural person.

1.5. Controller: The entity that determines the purpose and means of processing personal data, carries out the processing and is responsible for this processing. The controller of personal data is the website operator, Media Leaders sro (hereinafter referred to as the "controller" or "we").

1.6. Processor: An entity that, pursuant to law or on behalf of the controller, processes personal data for the controller, pursuant to a personal data processing agreement (hereinafter referred to as "partner" or "processor"). We are the processor of personal data.

1.7. Website:  The website available at www.cool-mania.com.

1.8. Purpose of processing personal data: The purpose of processing personal data is the reason for which personal data is processed. Such purposes may include the performance of a contract, customer account management, handling suggestions and complaints, sending commercial communications (newsletters), or displaying advertisements based on customer interests.

1.9. Cookies: Cookies are small text files stored by your web browser or mobile browser. Most cookies contain a unique identifier, known as a Cookie ID. This is a string of characters assigned by websites and servers to the browser that saved the cookie. This allows websites and servers to distinguish and identify individual browsers. Cookies are used to improve the functioning of websites, evaluate their traffic and better target marketing activities. If you browse our websites, we assume that you agree to the use of these files.

 

2. What personal data is processed?

 

2.1. We and our contractual processors, in connection with the relevant legal basis and purpose of processing, process the following personal data or categories of personal data:

2.1.1. identification and address data: name, surname, delivery or other contact address, billing address, registered office address, company ID, VAT number,

2.1.2. electronic contact details: telephone number, e-mail address,

2.1.3. other electronic data: IP address, cookies, authentication certificates, customer account password,

2.1.4. other personal data related to the contractual relationship: order history, etc.

 

3. What is the origin of personal data?

 

3.1. We process the data you provide to us when ordering products or services, registering a customer account, communicating with us or subscribing to our newsletter. Typically, this includes:

3.1.1. identification and address data,

3.1.2. electronic contact details,

3.1.3. other personal data related to the contractual relationship,

3.2. And further data that we collect automatically based on your browsing of our websites. Typically, this is other electronic data about:

3.2.1. cookies,

3.2.2. the website you visited,

3.2.3. IP address,

3.2.4. access date and access time,

3.2.5. search queries,

3.2.6. http and https response codes,

3.2.7. Transferred data volume.

3.2.8. the browser and operating system of the computer.

 

3.3. We also obtain personal data of business partners through business cards (both paper and electronic), business partners' websites, electronic means of communication (e.g. email and telephone conversations), conversations on social and professional networks, draft contracts or other business documents, or recommendations from third parties.

 

4. Why is personal data processed?

 

Your personal data may be processed for the following purposes:

4.1. Performance of the contractual relationship, invoicing

4.1.1. Purpose: Based on the contract with us, you are entitled to the ordered product or service. In return, we are entitled to payment of the agreed price. In order to fulfill our part of the obligation and to check the fulfillment of your part of the obligation, we need to process your identification and address data, contact data and other personal data related to the contractual relationship (e.g. account number).

4.1.2. Legal basis: The processing of personal data for the purpose of fulfilling a contractual relationship is justified by the contractual relationship between you and us. The provision of personal data in this case is a contractual requirement, without which it is not possible to conclude and fulfill the contract.

4.1.3. Storage period: The storage period of data is determined by the duration of the customer's contractual relationship with us.

4.2. Customer account management

4.2.1. Purpose: Customers can register on our website and manage their personal settings. For this purpose, we need to process your email address, or you can provide us with your name, surname and telephone number. This data is then used to make it easier to order our products and services.

4.2.2. Legal basis: The processing of personal data for the purpose of managing customer accounts is justified by your consent. The provision of personal data is voluntary in this case, but without it it would not be possible to register. You can withdraw your consent at any time.

4.2.3. Storage period: The storage period of the data is determined by the duration of your consent. We will consider the withdrawal of consent if you do not log in to your customer account for a period of 3 years.

4.3. Communication with customers, satisfaction assessment, publication of reviews, handling of suggestions, complaints and claims

4.3.1. Purpose: We use your data to manage your enquiries, handle suggestions and complaints through our customer support. We may also contact you with a request to complete a satisfaction questionnaire. We also use your data to notify you of the status of your order and to notify you of non-payment of the agreed price. If you do not complete your order, we may send you an e-mail reminding you that you have not completed this order. We also process your data in cases of exercising your rights from defective performance and in exercising your rights in connection with the processing of your personal data.

4.3.2. Legal basis: The processing of personal data for the purpose of communicating with customers, assessing satisfaction, handling suggestions, complaints and claims is justified by our legitimate interest in the possibility of communicating with customers. The provision of personal data in this case is not a legal or contractual requirement. You are therefore not obliged to provide us with your personal data for this purpose. If you decide to publish a review, you do so voluntarily and we process your data based on your consent. You can withdraw your consent at any time.

4.3.3. Storage period: The storage period of the data is determined by the duration of the customer's contractual relationship with us and subsequently for a period of 4 years after its termination. In the case of product reviews or recommendations, the storage period is determined by the duration of your consent.

4.4. Sending commercial communications and offering our products and services

4.4.1. Purpose: We regularly send information about our products and services by email to our customers and to individuals who have provided their consent. You can quickly and easily unsubscribe from these commercial communications at any time using the unsubscribe link included in each communication. You can also manage your preferences regarding the sending of commercial communications in the settings accessible through each newsletter (unsubscribe). If you are our customer, we may use your email address that you have provided to us to send commercial communications about similar products and services, unless you object to this. In other cases, we ask for your consent to send commercial communications about our products, promotions and promotional campaigns. We will always ask for your consent to send commercial communications when it is a consent required by applicable law.

4.4.2. Legal basis: The processing of personal data for the purpose of sending commercial communications and offering our products and services is justified by your consent. The provision of personal data based on your consent is voluntary in this case, but without it it would not be possible to send you commercial communications. You can withdraw your consent at any time. The provision of personal data in this case is not a legal or contractual requirement. You are therefore not obliged to provide us with your personal data for this purpose.

4.4.3. Storage period: The storage period of the data is determined by the duration of your consent. We will consider consent withdrawn if you do not open our commercial communications for a period of 3 years.

4.5. Direct marketing and creation of personalized content and advertising

4.5.1. Purpose: Personalised content and advertising technologies allow us to display advertisements to visitors who have previously shown an interest in our website or services. We strive to ensure that you only see advertisements that are of real interest to you, and not advertisements that are irrelevant to you and your interests. Based on your order history, interests and website behaviour, you may be shown personalised content and offers on our websites and on third-party websites and applications (including social networks). This is primarily made possible by cookies. You can read more about managing your preferences regarding the processing of cookies in the cookies section.

4.5.2. Legal basis: The processing of personal data for the purpose of direct marketing and the creation of personalised content and advertising is justified by your consent, or our legitimate interest in direct marketing. The provision of personal data based on your consent is voluntary in this case, but without it it would not be possible to provide you with personalized content and advertising. You can withdraw your consent at any time. The provision of personal data in this case is not a legal or contractual requirement. You are therefore not obliged to provide us with your personal data for this purpose.

4.5.3. Storage period: The storage period of data is determined by the duration of your consent. The storage period of cookies may vary depending on the type of cookies. Some cookies are limited by the duration of the session (so-called session cookies). These are processed while the browser is running and are automatically deleted after it is turned off. Other cookies are permanent (so-called persistent cookies). These cookies remain in the browser even after it is turned off until a specified date, or until they are manually deleted by the user. These cookies can be used to identify the user's computer when the web browser is restarted and the user browses the Internet. You can read more about the storage period of cookies in the cookies section.

4.6. Improving the quality of services provided, analyzing traffic to our websites and your behavior on the websites

4.6.1. Purpose: The development of new services and the improvement of existing ones is carried out by identifying the needs and wishes of users through questionnaires, website analyses, interest in certain services and website content, etc. In connection with browsing our websites, we further process information about traffic, readership, the number of pages viewed, the device from which you access our website, and the time spent on the pages. This data helps us identify areas of our websites that are less accessible or less understandable. We collect this data so that we can offer quality content that is user-friendly for you and to develop the services you are interested in. Based on this information, we regularly improve our websites. This data includes the IP address, geographical location of the device, browser type, browser language, date and time of your request, length of your visit, pages viewed and elements clicked on (e.g. links). We may use cookies, pixel tags, web beacons, clear GIFs, and similar tools on our websites or in email messages to collect and analyze this information. If you do not want your information to be collected using these technologies, you can do so easily: most browsers offer you the option to automatically decline many of these technologies, or give you the choice to accept or decline them. You can learn more about managing your cookie preferences in the cookies section.

4.6.2. Legal basis: The processing of personal data for the purpose of improving the quality of the services provided, analyzing the traffic to our websites and your behavior on the websites is justified by your consent, or our legitimate interest in direct marketing. Providing personal data based on your consent is voluntary in this case; however, without such processing, it would not be possible for us to improve the quality of our services, analyse website traffic, or understand user behaviour on our website. You can withdraw your consent at any time. Providing personal data in this case is not a legal or contractual requirement. You are therefore not obliged to provide us with your personal data for this purpose.

4.6.3. Storage period: The storage period of data is determined by the duration of your consent. The storage period of cookies may vary depending on the type of cookies. You can read more about the storage period of cookies in the cookies section.

4.7. Protecting our rights, property or safety or the rights, property or safety of others

4.7.1. Purpose: We may use data about how you use our website, or data about your orders, to prevent or detect fraud, illegal use of copyrighted works, violations of our terms and conditions, as well as to comply with a court order or other law enforcement authorities, state administration authorities, or conditions set forth in applicable laws.

4.7.2. Legal basis: The processing of personal data for the purpose of protecting our rights, property or safety or the rights, property or safety of other persons is justified by the fulfillment of legal obligations, or by our legitimate interest in protecting our rights or the rights of other persons. The provision of personal data in this case is not a legal or contractual requirement. You are therefore not obliged to provide us with your personal data for this purpose.

4.7.3. Storage period: The data storage period is 4 years from the termination of our contractual relationship.

4.8. Accounting and tax purposes

4.8.1. Purpose: We must also process your personal data because we are required to do so by applicable accounting and tax legislation.

4.8.2. Legal basis: The processing of personal data for accounting and tax purposes is justified by the fulfillment of legal obligations. We are required to process this data about you.

4.8.3. Storage period: Accounting data is processed for a period of 10 years, tax documents for a period of 10 years.

4.9. Fulfillment of other legal obligations

4.9.1. Purpose: Other legal obligations include, for example, obligations in the field of anti-money laundering (Act No. 297/2008 Coll. on protection against the legalization of proceeds from crime and on protection against the financing of terrorism and on amendments and supplements to certain acts).

4.9.2. Legal basis: The processing of personal data for the purpose of fulfilling other legal obligations is justified by the fulfillment of legal obligations. We are required to process this data about you.

4.9.3. Storage period: Data is processed for the period required by applicable legal regulations.

 

5. To whom is personal data disclosed?

 

5.1. Your personal data is made available primarily to our employees who require such data in order to provide our services to you. In addition to our employees, we may transfer your personal data to partners who support our operations and the provision of our services. Partners are authorized to process your data solely on the basis of a personal data processing agreement in which they undertake a duty of confidentiality. The data provided may also not be used for any purposes other than those for which we have made it available to them.

5.2. The following categories of our partners (recipients) may have access to your personal data:

5.2.1. partners to whom we provide data for the purpose of analysing traffic on our website and user behaviour on the website,

5.2.2. providers of accounting and tax advice,

5.2.3. providers of information and communication services and hosting, including cloud storage,

5.2.4. providers of security and integrity of our services and websites,

5.2.5. analytical service providers,

5.2.6. providers of customer support services,

5.2.7. payment gateway providers and payment card processing providers,

5.2.8. legal service providers, lawyers,

5.2.9. partners cooperating with us in organizing conferences, seminars and other events.

5.2.10. partners through whom products are delivered.

5.2.11. public authorities (We make personal data available in the event of law enforcement, if required by law or if necessary for the prevention, detection and prosecution of crimes and fraud, or if we are otherwise obliged to do so by law. Such recipients may include law enforcement authorities, prosecutors, courts, tax authorities and other public bodies.. The transfer of personal data to these recipients does not take place regularly, only if required by law)

 

6. Are personal data transferred outside the EU?

 

6.1. We do not transfer your personal datato countries outside the European Union or the European Economic Area for processing.

 

7. How is personal data processed?

 

7.1. Personal data is processed both manually and automatically. We maintain appropriate records of all processing activities in accordance with applicable legal requirements.

 

8. What are the rights of data subjects?

 

8.1. To exercise your rights, please contact us using our contact details provided in the introduction to these policies. We reserve the right to verify the identity of any person submitting a request by reasonable means. If requests are repeated and are manifestly unfounded or excessive, we may charge you a reasonable fee or refuse to comply with the request.

8.2. Right to access personal data

If you want to know whether we are processing your personal data, you have the right to obtain confirmation as to whether your personal data is being processed and, if so, you also have the right to access your personal data. In the event of a repeated request, we are entitled to charge a reasonable fee based on our administrative costs for a copy of the personal data provided.

8.3. Right to Rectification of Inaccurate or Incomplete Personal Data

If you believe that we are processing inaccurate or incomplete personal data about you, you have the right to request its correction. You also have the right to supplement incomplete data. We will carry out the correction or supplementation without undue delay, always taking into account our technical capabilities.

8.4. Right to erasure

If your personal data is no longer necessary for the purposes for which it was collected or otherwise processed, or you find that it has been processed unlawfully, you have the right to request its erasure.

8.5. Right to restriction of processing of personal data

If you are not interested in complete deletion, but only in temporary restriction of the processing of your personal data, you can request that we restrict the processing of your personal data.

8.6. Right to data portability

If you would like us to transfer your personal data to a third party, you may exercise your right to data portability. If exercising this right could harm the rights and freedoms of third parties, we will not be able to comply with your request.

8.7. Right to object

You have the right to object at any time to the processing of personal data concerning you which is carried out for the performance of a task carried out in the public interest or in the exercise of official authority or for the protection of our legitimate interests. If it cannot be proven that there are compelling legitimate grounds for the processing which override your interests or rights and freedoms, we will terminate the processing based on your objection without undue delay.

8.8. Right to withdraw consent at any time

If the processing of your data is based on your consent, you have the right to withdraw this consent at any time.

8.9. Right to file a complaint with the Office for Personal Data Protection of the Slovak Republic

You have the right to file a complaint with the supervisory authority, which is the Office for Personal Data Protection, with its registered office at Budova Park one, Námestie 1.mája 18, 811 06 Bratislava, tel.: +421 232 313 214, email: statny.dozor@pdp.gov.sk.

 

9. How are cookies processed?

 

9.1. Cookies are used by most websites and servers to provide a range of basic internet services. If you shop online, cookies help the website remember the items you have previously added to your shopping cart. Cookies also allow websites to remember your preferences (e.g. language or login) and use them on your next visit. Cookies can also be used to collect statistical data about user activity, such as the number of unique visitors to the website per month, which helps us improve our services and provide a better user experience.

9.2. Cookies can be divided according to their duration into:

9.2.1. temporary cookies (so-called session cookies), which remain stored in your browser only until you close your browser,

9.2.2. persistent cookies, whichremain stored in your browser for a longer period until their lifespan expires or until you manually delete them (the duration of cookie storage in your browser depends on the settings of the cookie itself and your browser settings).

9.3. Cookies can be divided according to their purpose into:

9.3.1. essential, which are necessary for the proper functioning of our website,

9.3.2. preference cookies, which allow our websites to remember information that changes how the website behaves or looks (e.g. your preferred language or the region you are in), these cookies are not essential for the functioning of our websites, but they improve the functionality and user experience of the website,

9.3.3. analytical, which help us analyse user experience and better understand how visitors use our website,

9.3.4. remarketing, which we usefor targeted advertising and content personalisation and for analysis and measurement of the performance of individual sales channels.

9.4. We also use third-party cookies, which may be used across multiple websites, to provide you with personalised content and advertising on third-party websites and other sales channels.

 

10. Where can I learn more about the processing of personal data and privacy on the Internet?

 

10.1. You can change your browser settings to delete cookies or prevent them from being stored on your computer or mobile device without your explicit consent. You can find information about cookie settings in the relevant section of your browser's help. Information for the most commonly used browsers is available below:

10.1.1. Internet Explorer: https://support.microsoft.com/help/17442/windows-internet-explorerdelete-manage-cookies

10.1.2. Mozilla Firefox: https://support.mozilla.org/cs/kb/cookies-information-ktere-si-weby-ukladajido-vásho

10.1.3. Google Chrome: https://support.google.com/chrome/answer/95647?hl=en

10.1.4. Safari: http://support.apple.com/kb/PH5042

10.1.5. Opera: http://www.opera.com/cs/privacy

10.1.6. Adobe (flash cookies): http://www.adobe.com/sk/privacy/policies/flash-player.html

10.1.7. You can also read about cookies on Wikipedia: https://en.wikipedia.org/wiki/HTTP_cookie

 

11. Is data about children also processed?

 

11.1. Our website is not intended for children under the age of 15. We do not knowingly collect their personal data. If we become aware that we have inadvertently collected personal data from a child under the age of 15, we will take steps to delete this data as soon as possible, unless we are required to retain it by applicable law.

 

12. Conclusion

 

12.1. The law and our business strategies and related methods of processing your personal data may change. If we decide to update this policy, we will publish the updated version on our website and notify you of any changes where appropriate. In cases where there is a significant change to this policy, or if we are required to do so by law, we will inform you in advance. We ask you to read this policy carefully and to check this policy regularly when you next visit our website.

 

Legal regulations:

· Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, available at http://eur-lex.europa.eu/legal-content/sk/TXT/HTML/?uri=CELEX:32016R0679&from=EN

· Act No. 18/2018 Coll. on the Protection of Personal Data, available at https://www.zakonypreludi.sk/zz/2018-18

· Act No. 297/2008 Coll. on protection against legalization of proceeds from crime and on protection against financing of terrorism and on amendments and supplements to certain acts

· Act No. 431/2002 Coll. on Accounting, as amended

· Act No. 222/2004 Coll. on Value Added Tax, as amended

 

Published on 01.12.2025